Hi Benek Lisefski great chat–I agree this problem exists outside of design–I’ve heard horror stories, I just can’t relate to all of them. Design horror stories, though, I have seen a lot of! I see your point that this problem has always been around, but that’s no reason not to take stock of what is happening now, and say something. I also think that service and strategic design is a particularly ambiguous/conceptual practice and therefore is more likely to attract the ‘wrong’ type of people. Or perhaps it is more difficult to hire for on this basis.